Privacy Policy

1. Information We Collect

We collect personal information in the following ways:

Through our contact form

• Full name (required)
• Email address (required)
• Phone number (optional)
• Message content (optional)

Through cookies and site analytics

We may collect basic usage data such as pages visited, session duration, and browser type if analytics cookies are accepted. See our Cookie Policy for details.

Legal basis for processing (under Thai PDPA)

We process personal data under the following bases as applicable under Thailand's Personal Data Protection Act B.E. 2562 (PDPA): your consent (for marketing and optional cookies), our legitimate interest in responding to enquiries and delivering our programmes, and contractual necessity when you enrol in a programme.

2. How We Use Your Information

• To respond to your enquiry and communicate about programme options
• To manage enrolment and session scheduling
• To send relevant programme information if you have consented to receive it
• To improve our website and programme delivery through anonymised usage data
• To comply with applicable laws and regulations in Thailand

We do not sell personal data to third parties. We do not use personal information to make automated decisions about individuals.

Data retention

Enquiry data is retained for up to 12 months following the last contact. Programme participant records are retained for up to 3 years for administrative purposes, then deleted unless a longer period is required by law.

3. Third-Party Services

We may use the following third-party services which may process data on our behalf:

• Google Analytics — website usage analytics (if analytics cookies accepted)
• Email service provider — for sending replies to your enquiries
• Google Maps — embedded map on our website (operates under Google's privacy policy)

Each of these providers has their own privacy practices. We select providers that maintain reasonable data security standards.

4. Data Security

We take reasonable steps to protect personal data from unauthorised access, loss, or misuse. These measures include:

• Encrypted connections (HTTPS) for this website
• Restricted access to personal data within our small team
• Password-protected systems for storing contact and participant records

In the event of a data breach that is likely to affect individuals, we will notify those affected and, where required, the relevant authority within the timeframes required by Thai PDPA.

5. Cookies

We use cookies to keep our website running and to understand how it is used. You can manage your cookie preferences at any time. See our Cookie Policy for a full explanation of the cookies we use and how to adjust your settings.

6. Your Rights

Under Thailand's Personal Data Protection Act (PDPA) and applicable standards, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate or incomplete data
• Erasure — request deletion of your data where it is no longer needed
• Objection — object to processing based on legitimate interests
• Withdrawal of consent — withdraw consent at any time where processing is based on consent
• Data portability — request your data in a portable format where applicable
• Complaint — lodge a complaint with the Personal Data Protection Committee of Thailand

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7. Links to Other Websites

Our website may contain links to external sites. Roundkin is not responsible for the privacy practices of those sites and we encourage you to read their privacy policies before providing any personal information to them.

8. Children

Our website and contact form are intended for adults (18 and over) who are enquiring on behalf of their household. We do not knowingly collect personal data directly from children under 18. If you believe a child has submitted personal data to us, please contact us so we can remove it.

9. Changes to This Policy

We may update this policy from time to time. When we do, the "Last Updated" date at the top of this page will change. Continued use of our website after updates constitutes acceptance of the revised policy. For significant changes, we will make a notice visible on our website.

10. Contact Us

For all privacy-related enquiries: